Return & Refund Policy

Return & Refund Policy – [Nombre de tu tienda]

Last updated:  03-10-2026

At Patriot Level, we strive to provide high-quality products and a great customer experience. Please review our return and refund policy below.

Returns

We accept returns within 30 days of delivery for eligible items.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• Proof of purchase (order number or receipt) is required

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom or personalized products

• Items marked as final sale

• Used or worn items

• Gift cards or digital products

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the item

• A brief description of the issue

We will review the case and offer a replacement or refund if approved.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing time may take 5–10 business days depending on your bank or card issuer

Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the product and place a new order.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again

2. Contact your credit card company

3. Contact your bank

Processing times may vary depending on the financial institution.

Contact Information

If you have any questions about returns or refunds, please contact us:

Email: info@patriotlevel.com